lundi 25 mai 2015

Hydro One mistreated, misled customers about billing problems, ombudsman says

wdr-620-marin-andre-ombudsman

Ontario's ombudsman says Hydro One "lost sight of its public interest purpose" and failed to consider the impact on its customers of a new information system that resulted in massive billing errors for about 100,000 households.



Source :CBC | Business News http://ift.tt/1RhfwkC

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